Contact us

CCXQQ™ · Customer Care

We’re here to help.

Questions about an order, product, delivery, return, or payment? Our customer care team is available to assist you.

Phone 400-111-1992
Customer Service Hours Mon–Fri · 9:00 AM–6:00 PM
Timezone China Standard Time (UTC+8)

Business Address

Room 2008, 2nd Floor, Building 27,
North Area of Qingcheng Mingyuan,
Huangcun Town, Daxing District,
Beijing, China

When Contacting Us

For order-related inquiries, please include your order number, the email address used during checkout, and a short description of the issue. This helps our team respond more efficiently.

Messages sent outside customer service hours will be reviewed during the next business period.